Do not be intimidated by your insurance company! Dave Barbers provides a limited lifetime warranty no matter who is paying the bill. We are only interested in handling your claim and the repairs efficiently. Also, Dave Barbers estimators are familiar with your insurance company's claims process and know their local adjusters, making it easy to complete the estimate process and repairs quickly. Don't let your insurance company dictate who you choose for your service. The choice is yours. Here are some MYTHS and TRUTHS we've taken the time to debunk for you.
MYTH: I have to go to the repair shop my insurance company sent me to.
TRUTH: You can have your car repaired at any body shop of your choice. Why would your insurance company direct you to a particular shop? Because that shop works for them! Dave Barbers works for you. The bottom line is: It's your car and your choice.
MYTH: My insurance company told me that you are not one of their approved repair shops, so I can't get my car repaired here.
TRUTH: We may not be on the approved list for your insurance company because we choose to work for you instead of giving discounts to get more traffic from specific insurance companies. We work with all insurance carriers. All you have to do is tell your adjuster that you have made your choice to have your car repaired at Dave Barbers and we will take over from there. We can handle all communications with your insurance company. The bottom line is: It's your car and your choice
MYTH: My Insurance company representative has my best interests first.
TRUTH: Insurance company claims representatives are given set goals. In general, companies would like to see at least 40 percent of their claims go to their direct repair shops. If you have chosen your own repair shop, claims representatives will frequently try to sway you away from your decision, telling you that your shop isn't on their list, thus they won't be able to handle your claim efficiently. They may explain that it will take up to a week before an adjuster will be available to write an estimate on your car. They could go further by stating that their company will not warranty the repairs if you don't have your car repaired at their shop.
